The data controller is identified as Brokersure Group Ltd. ActivitySure Travel Insurance is a trading style of Brokersure Ltd which is authorised and regulated by the Financial Conduct Authority FCA No: 501719. Brokersure Ltd is registered in the UK with Company House No: 06902336. Brokersure Group Ltd is the parent company of Brokersure Ltd, Company House Number: 7669842. Both Companies Registered Office: 29a Crown Street, Brentwood, Essex, CM14 4BA. Brokersure Group Ltd and Brokersure Group operate out of Digital House, Threshelfords Business Park, Inworth Road, Feering, Essex CO5 9SE
The customer, consumer, policy holder or those seeking quotations of insurance policies shall be handled by Brokersure Ltd, our regulated company.
To learn about how we are processing your Personal Information, please click on the links below:
If you have any questions about our use of your Personal Information or wish to withdraw consent for us to use your data or wish to know what information we hold, you can email: email@example.com or write to Mr. Andy Taylor, Data Protection Officer, Brokersure Ltd, Digital House, Threshelfords Business Park, Feering, Colchester, Essex, CO5 9SE2. Personal Information That We Collect
Depending on your relationship with us (for example, as a consumer policyholder; non-policyholder insured or claimant; witness; commercial broker or appointed representative; or other person relating to our business), Personal Information collected about you and your dependants may include:
In accordance with current legislation, we would advise you that any data requested from you will be held securely and will only be used for the reasons of managing the contract of business we are arranging for you or for purposes where we have a legitimate interest in handling your personal data.3. How We Use Personal Information
We use this/your Personal Information to:
Due to the global nature of our business, for the purposes set out above we may transfer Personal Information to parties located in other countries (including the United States and other countries that have a different data protection regime than is found in the country where you are based). For example, we may transfer Personal Information in order to process international travel insurance claims and provide emergency medical assistance services when you are abroad. We may transfer information internationally to our group companies, service providers, business partners and governmental or public authorities.5. Sharing of Personal Information
Brokersure Ltd may make Personal Information available to:
Our service providers: External third-party service providers, such as medical professionals, accountants, actuaries, auditors, experts, lawyers and other outside professional advisors; travel and medical assistance providers; call centre service providers; IT systems, support and hosting service providers; printing, advertising, marketing and market research and analysis service providers; banks and financial institutions that service our accounts; third-party claim administrators; document and records management providers; claim investigators and adjusters; construction consultants; engineers; examiners; jury consultants; translators; and similar third-party vendors and outsourced service providers that assist us in carrying out business activities.
By purchasing a policy that includes the possibility of data transfer outside of the European Economic Area (EEA) you consent to us transferring your information as required.
Governmental authorities and third parties involved in court action: Brokersure Ltd may also share Personal Information with governmental or other public authorities (including, but not limited to, statutory agencies, courts, law enforcement, tax authorities and criminal investigations agencies); and third-party civil legal process participants and their accountants, auditors, adjusters, solicitors, lawyers and other advisors and representatives as we believe to be necessary or appropriate: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our group companies; (f) to protect our rights, privacy, safety or property, and/or that of our group companies, you or others; and (g) to allow us to pursue available remedies or limit our damages.
Other Third Parties: We may share Personal Information with payees; emergency providers (fire, police and medical emergency services); retailers; medical networks, organisations and providers; travel carriers; credit bureaus; credit reporting agencies; and other people involved in an incident that is the subject of a claim; as well as purchasers and prospective purchasers or other parties in any actual or proposed reorganisation, merger, sale, joint venture, assignment, transfer or other transaction relating to all or any portion of our business, assets or stock. To check information provided, and to detect and prevent fraudulent claims, Personal Information (including details of injuries) may be put on registers of claims and shared with other insurers. We may search these registers when dealing with claims to detect, prevent and investigate fraud.
Personal Information may also be shared by you, on message boards, chat, profile pages and blogs, and other electronic services to which you are able to post information and materials (including, without limitation, our Social Media Content). Please note that any information you post or disclose through these services will become public information and may be available to visitors and users of the electronic services and to the general public. We urge you to be very careful when deciding to disclose your Personal Information, or any other information, when using electronic services.6. Security
Brokersure Ltd will take appropriate technical, physical, legal and organisational measures, which are consistent with applicable privacy and data security laws. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any Personal Information you might have with us has been compromised), please immediately notify us. (See the "Who to Contact About Your Personal Information" section above.) When Brokersure Ltd provides Personal Information to a service provider, the service provider will be selected carefully and required to use appropriate measures to protect the confidentiality and security of the Personal Information.7. Retention of Personal Information
We will provide you with regular opportunities to tell us your marketing preferences, including in our communications to you. To tell us your marketing preferences and to change your marketing preference including withdrawing permissions, you can also contact us by email firstname.lastname@example.org or by writing to: Marketing Preference Team, Brokersure Ltd, Digital House, Threshelfords Business Park, Feering, Colchester, Essex. CO5 9SE
Receiving email messages and text messages from us: If you no longer want to receive marketing-related emails or text messages from Brokersure Ltd on an ongoing basis, you may change your previously selected preferences by clicking on the link to "unsubscribe" provided in each message or by contacting us at the above addresses.
Receiving telephone communications and postal mail from us: If you no longer want to receive mobile messages, telephone communications or postal mail, email from Brokersure Ltd on an ongoing basis, you may change your previously selected preferences by contacting us at the above addresses.
Our sharing of your Personal Information with our group companies for their marketing purposes: If you would prefer that we do not share your Personal Information on an ongoing basis with our group companies for their own marketing purposes, you may change your previously selected preferences by contacting us at the above addresses.
Our sharing of your Personal Information with selected third-party partners for their marketing purposes: If you have provided your consent we may share your Personal Information on an ongoing basis with our third-party partners for their own marketing purposes. If you change your mind, you may change your previously selected preferences by contacting us at the above addresses.
We aim to comply with your request(s) within a reasonable time period. Please note we have a regulatory responsibility to advise you of the expiry of any annual policy irrespective of any requested ‘opt out’.10. Access and Correction Requests, Questions and Concerns
In certain countries, an individual may have the right to access, correct or object to the use of, or request deletion or suppression of Personal Information on certain grounds. Please contact us as set out in the "Who to Contact About Your Personal Information" section above with any such requests or if you have any questions or concerns about how we process Personal Information. Please note that some Personal Information may be exempt from access, correction, objection, deletion or suppression rights in accordance with local privacy and data protection laws.11. Other Information We Collect Through electronic services and other Services "Other Information" is any information that does not reveal your specific identity, such as:
We and our third-party service providers may collect Other Information in a variety of ways, including:
Through your internet browser or electronic device: Certain information is collected by most websites or automatically through your electronic device, such as your IP address (i.e., your computer's address on the internet), screen resolution, operating system type (Windows or Mac) and version, internet browser type and version, electronic device manufacturer and model, language, time of the visit, page(s) visited and the name and version of the electronic services (such as the App) you are using. We use this information to ensure that the electronic services function properly.
By aggregating information: We may aggregate and use certain information (for example, we may aggregate information to calculate the percentage of our users who have a particular telephone area code). Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the "Other Information We Collect" section above, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.12. Third Party Websites